Customer Service Representative - State Farm Agent Team Member

  • Coto Laurel
  • Debbie Murphy State Farm Agent

Benefits: Health Plan Assistance Growth potential/Opportunity for advancement within my agency Valuable experience Paid time off (vacation and personal/sick days) Hourly pay plus commission/bonus Company parties Competitive salary Training & development Wellness resources

Position Overview

State Farm Insurance Agent located in Laurel, MD is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Debbie Murphy - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements

Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Dedicated to customer service Ability to multi-task Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.